Help your clients pay you on time

Check out our Chief Accountant Mark’s five tips to help you get paid on time

kjdf1. Invoice promptly

Make it part of your weekly routine to send invoices to your customers, so that you never get behind with your invoicing. Send your invoices by email rather than printing and posting them. It’s quicker, cheaper and more environmentally friendly.

2. Explain your payment terms clearly

Make sure your customers know when you will expect them to pay you by setting clear payment terms. This can be done on your website and other marketing communications or when a customer first comes on board.

3. Include payment details

If you are taking payment through online banking or BACS, make sure you put your bank account information on your invoices. Not having to look up payment information will help your customers to pay you quickly and on time.

4. Use the best payment method for your customers

Consider taking payment using an online system such as PayPal for card payments, or GoCardless for Direct Debits. If you do a lot of face-to-face business, think about using a mobile payment solution such as PayPal or iZettle. Which method is easiest for you and for your customers?

5. Most importantly – deliver customer delight!

If you make it a core part of your business offering to make your customers happy and to create regular “wee wows”, then hopefully they will be pleased to pay you!

Make sure your customers know what to pay, when and how, and are happy to pay you!

CloudBooksapp makes invoicing simple

  • Choose from a gallery of great-looking and professional invoice templates, customize with your own logo or even design your own.
  • Email your invoice directly from CloudBooks in just minutes.
  • Clients can view your invoices online and use the online payment link to pay you by PayPal, credit or debit card.
  • Automated invoice reminders can be set up to chase payment for you.
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